The Grado PS500e is an ingenious take-off from the PS1000 full size headphone made more compact and affordable.
The PS 500e has a completely open on-ear design and some of the best sound quality Grado offers. Expect richly immersive detail at a price that won't make you sell off your vintage vinyl collection to pay the bill.
The Grado PS-500e audio DNA descends directly from the significantly larger, oversize 'Professional Series' Grado PS-1000 model, and both headphones share similar metal outer housings encasing wood-framed drivers. The smaller 'on-ear' dimensions of the PS-500e will typically rest on the outer earlobes for most wearers and it uses the standard Grado 'bowl' earpads [L-CUSH type].
The PS 500e tone sticks close to the classic lively Grado signature sound but with a slightly more plump bottom-end response than we hear in other Grado headphones, along with the expected super-extended mids and highs. For bass lovers hemming & hawing about Grado's low-octave authority, the PS-500e delivers plenty of bass heft focused through the prism of Grado's balanced musical delivery.
Some audiophiles may perhaps find the overall presentation essence leaning slightly towards bright or forward with certain recordings - a' la the widely renown Grado SR325e model. However, truth seekers of ultimate presence and detail in the mids/treble ranges will swoon with big-grinned delight at the astonishing clarity and impossibly clean punch of the PS500.
Always a uniquely appealing brand to headphone fans, Grado's USA-made quality and hand-built charm are nicely embodied in the PS 500 e. In our Headphone.com review opinion, the PS-500e rate as superb open-back on-the-ear headphones bringing ultra high-end Grado performance to a within-reach investment for music lovers needing maximum purity and resolution.
Rating at an efficient 32 Ohms impedance (like all other Grado cans), the Grado PS500e sounds fabulously clear without demanding a headphone amp.
The Grado PS500e employ the traditional Grado headband with metal height adjusters connecting the earcups to the frame, thus allowing for up & down size adjustment plus full 360 rotation. This feature is nice for laying the headphones down flat for storage or transit.
The PS500e headphone cord is a high-definition 'Grado proprietary' copper/OFC cable attaching to both earcups. The headphone cable terminates to a 3.5mm (1/8") 'mini' stereo plug and measures approximately 6ft long.
- Similar to PS1000 sound but in a smaller dimension
- Low 32 Ohm impedance ideal for smartphones & tablets
- Large rare-earth diaphragms with high-conductivity gold wiring
- Superb musical detail definition
- Open vented earcups
- Designed & built in Brooklyn USA
- Driver Type: Dynamic
- Impedance @ 1kHz: 32 ohms
- Sensitivity: 98 dB SPL/V
- Connector Type: 1/8"
- Cable Length: 6 ft.
- Cable Style: Straight Y
- Weight: 0.76lb
- Manufacturer Warranty: 1 year
What's In The Box
- Grado PS500e headphones
- Grado Labs warranty insert
When Taron and Andrew Lissimore started headphones.com, they wanted to create the headphone store they wished existed. As headphone enthusiasts, they wanted a store with 365-day returns.
So they decided they were going to try to make 365-day returns work - no matter how ridiculous it sounded to their wives.
Years later, they're still doing it, and their wives still think they're crazy.
So take some time to get to know your new gear. We want you to enjoy your purchase for years, not just a few weeks. If you're not satisfied, you can return items in like-new condition for up to 365-days.
How To Make a Return
1. Follow the link below.
To get the return process started, you just need to click this link. Enter your order number as well as e-mail address to get it started and after that just follow the steps outlined in the portal (note open-box, special order and sale items are not eligible). A pre-paid shipping label will be generated for you a deducted from your refund after being processed.
After receiving your return label, you will have 7 days to drop off your return with the courier. If your return is not dropped off within 7 days of receiving your return label, a 30% restocking fee will occur. If your return is not dropped off within a month of your label being issued, your return will be rejected.
2. Pack Your Items Carefully
Your item must be in like-new condition with its original packaging. It must also include all original accessories and manuals. Please add a larger shipping box to protect the original packaging during shipping.
Important Refund Details
Refund or Exchange
You may choose either a refund or an exchange for the full cost of the item. The refund will be processed on the same method of payment you used to make the original purchase.
A pre-paid shipping label is generated for you. It is deducted from the final refund total after inpsection.
If you are returning a defective product, the product must be repaired under manufacturer's warranty before a refund is issued. If the manufacturer claims the product cannot be repaired under warranty due to damage outside of warranty, the product will be returned to you and no refund will be issued.
Like New Condition
Headphones.com may refuse a return or charge a restocking fee if the items are not complete and in like-new condition. Here are some examples of returns that would incur a restocking fee:
- The returned item is missing accessories or parts that were included with the original product
- There are obvious signs of wear (scratches, dirt, worn out parts etc.)
Here are some examples of returns that may be refused:
- The serial number on the returned product is different from the serial number that was originally shipped.
- The item has been damaged through mishandling (water damage, drop damage etc.)
Special order, sale and open-box items are not covered by our 365-day return policy. However they are usually covered by the manufacturers warranty.
Special order items are non-cancellable and non-returnable. The estimated shipping window is just an estimate, your item may ship sooner or later than the estimate.
Accessories such as ear pads and ear tips are final sale and not returnable due to hygienic reasons.
5% on Affirm orders. All other orders have no cancellation fees with one exception.
Return shipping is paid by the customer.
10% Restocking Fee
Products with Batteries
15% restocking fee.
Returned products that have been damaged cannot be returned. Regular wear and tear is expected. Each return is inspected and tested.
10% restocking fee.
Returns with missing accessories
20% restocking fee.
Bundled Item Return
All items from the bundle must be returned. If an item is missing, retail value for the item will be deducted.
Return of a purchase with a missing or damaged free item
Retail value of the missing/damaged gift items.
Return of more than 2 items in a 365-Day Period
25% restocking fee on each additional return.
Open-Box, Sale and Special Order
These items are final sale however the manufacturers warranty still applies
Return Policy Abuse
In order to provide a 365-day return policy, we need to take abuse seriously.
We monitor a buyers ratio of purchased to returned products. If it exceeds an internal threshold they will no longer be allowed to place orders with Headphones.com. This includes customers who spread returns across multiple accounts.
We made our return policy to help you find gear you feel great about for a long time. Most people use it exactly as intended. We don't want the handful of people who attempt to abuse our policy to ruin it for everyone else.
If you paid with a cryptocurrency, the returned amount will be equal to the USD equivalent of your payment on CoinGecko.com at the time the refund is processed. The return will be made in the currency of your original order.
After You've Made a Return
Each return is inspected at our warehouse. During busy times these inspections may take a few extra days.
Refund or Credit
We will notify you by email when your refund or credit has been processed. It may take a few business days for a refund to appear in your account. This is determined by your financial institution.
If you still have questions, please email email@example.com and an advisor will be happy to help.
One of the key things we pride ourselves on is our customer service and one of the most important aspects of our customer service is getting you your product on time! But not only do we want to get it to you on time, we want to make sure we are using a reliable courier so the experience for you is the best possible. That is why we ship all of our orders with FedEX.
While couriers like USPS are tempting because of their low cost, we have found that they are not a good experience for our customers. Nobody wants their package to not be delivered and then have to spend an hour on hold with the local post office trying to get information. To that end, all of our packages are shipped signature required with FedEX to make sure your package arrives in your hands safe and sound and if there are any issues, your time isn't wasted.
However, if you are looking to ship to PO Box or APO address, we can definitely accommodate your shipping needs!
How Much Does Shipping Cost?
Shipping in the continental US is free if your order is over $100, no matter what (you do always have the choice to upgrade your shipping at checkout as well).
Canadian orders over $250 are eligible for free shipping. Duties & Taxes are not included but you can choose to pay Duties & Taxes during checkout with DHL.
Due to our vendor agreements with the brands that we carry, we are unable to ship outside of the United States or Canada.
FedEX Ground Shipping
All orders $100 or over & under $300 qualify for free FedEX Ground shipping.
FedEX 2-Day Shipping
All orders between $300 - $999,99 get free FedEX 2-Day shipping.
All orders over $1000 qualify for free FedEX Overnight shipping. Overnight shipping is covered under FedEX as the next business day. Saturday and Sunday deliveries are not part of their guaranteed overnight delivery.
All orders shipped through Headphones.com are shipped with signature required. Since most signature requirements have been suspended during COVID-19, we are shipping orders with an Adult Signature Required.
How Soon Will My Order Ship
We strive for every item we have on the website to be in stock and ready to ship the same day. So if your order is in stock and you place your order before 1pm PST, it will ship that same day.
Sometimes, we like to give our customers the opportunity to place orders on backordered items or pre-orders. In those situations, it will be clearly written on the page that the product is backordered or available for pre-order. When the item is back in stock, it will ship out with the FedEX shipping methods above.
Questions About Shipping
If you have any questions about shipping or any other concerns, always feel free to reach out to us via our Live Chat located at the bottom right corner of your screen or by E-mail at firstname.lastname@example.org
Paying with Cryptocurrency is easy at Headphones.com!
The simplest way to pay is by simply going through our checkout process. After entering your shipment details and choosing your preferred shipping method, you will be able to select your payment method. From there you will have the choice to pay with a variety of different cryptocurrencies.
If you don't see the currency you're looking to pay with or would prefer a manual quote, please feel free to e-mail us at email@example.com and we will be happy to help!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.