Our Take: The Rosson Audio Design RAD-0 Planar Magnetic Headphones are amazing. You'll see lots of comments about how beautiful they are, from others and from us, but we can't have a one-year return policy based on beautiful headphones. It has to be backed by amazing sound and the RAD-0 has that in spades. Rich, natural timbre and a spacious soundstage are defining characteristics of the RAD-0. Put the RAD-0 on, listen to Mike Dawes' acoustic album Era and listen in awe to the strumming of the guitar strings and the wonderful bass drums.
The HEADPHONE Community Reviews
Check out this written review of the Rosson Audio Design RAD-0 written by Andrew Park (@Resolve Reviews) as part of The HEADPHONE Community.
If video reviews are better for you, Andrew also did a video review of the RAD-0 Graffiti which you can watch below!
Introducing the RAD-0 Planar Magnetic Headphones from Rosson Audio Design (RAD). The RAD-0 represent a truly unique experience in a headphone world that is dominated by dull black and white colors. Handcrafted in California, the RAD-0 is a masterful work of art with incredible attention paid to every detail of the headphones. But the RAD-0 aren't only visually stimulating, they also offer incredible sound. We haven't been this excited about a headphone for a very long time and we are stoked to be able to bring them you.
Each RAD-0 is one-of-a-kind in design which means each design is exclusive. There will never be another one like it.
Handcrafted in California
The RAD-0 comes from Alex Rosson and his team at Rosson Audio Design in California. Alex Rosson was one of the founding fathers of Audeze and has been involved in the Audio industry for several years so when it comes to headphones, particularly planar magnetic headphones, he knows his stuff. The RAD-0 is made and assembled in the Rosson Audio Design lab in California with careful precision.
Balanced, Natural Sound
Alex Rosson and his team have used their extensive knowledge in the audio industry to bring a truly special sound with the RAD-0. The RAD-0 is one of the most well balanced headphones that we have ever heard. It has a natural, flat sound with a touch of added planar warmth that is incredibly easy to listen to. For the optimal listening experience, we do recommend listening to the RAD-0 with a balanced connection.
Balancing the Weight
Much like Audeze's wooden LCD series, the RAD-0 are not light headphones. However, Rosson Audio Design has counterbalances that weight with a clever headband design that allows the weight to be evenly distributed across your head. The design makes the headphones feel lighter than they really are on your head. With the use of clamping on the side of your face along with a very nice cushion for the top of your head, the RAD-0 headphones are the most comfortable of any "heavy" headphone that we have experienced.
This distinctive RAD-0 planar magnetic headphone is aptly named Red Rum and is a part of Rosson Audio Design's limited run of 100 headphones that are all unique one-offs. While the tuning remains the same across the board with the RAD-0 headphones, the design is different for every single one. The grille of the Red Rum is jet black and fits perfectly with its deep red colouring.
What's In The Box?
- Rosson Audio Design RAD-0 Red RUM Planar Magnetic Headphones
- Pelican Carrying Case
- 2M Headphone cable with 3.5mm connection
When Taron and Andrew Lissimore started headphones.com, they wanted to create the headphone store they wished existed. As headphone enthusiasts, they wanted a store with 365-day returns.
So they decided they were going to try to make 365-day returns work - no matter how ridiculous it sounded to their wives.
Years later, they're still doing it, and their wives still think they're crazy.
So take some time to get to know your new gear. We want you to enjoy your purchase for years, not just a few weeks. If you're not satisfied, you can return items in like-new condition for up to 365-days.
How To Make a Return
1. Follow the link below.
To get the return process started, you just need to click this link. Enter your order number as well as e-mail address to get it started and after that just follow the steps outlined in the portal (note open-box, special order and sale items are not eligible). A pre-paid shipping label will be generated for you a deducted from your refund after being processed.
2. Pack Your Items Carefully
Your item must be in like-new condition with its original packaging. It must also include all original accessories and manuals. Please add a larger shipping box to protect the original packaging during shipping.
Important Refund Details
Refund or Exchange
You may choose either a refund or an exchange for the full cost of the item. The refund will be processed on the same method of payment you used to make the original purchase.
A pre-paid shipping label is generated for you. It is deducted from the final refund total after inpsection.
Like New Condition
Headphones.com may refuse a return or charge a restocking fee if the items are not complete and in like-new condition. Here are some examples of returns that would incur a restocking fee:
- The returned item is missing accessories or parts that were included with the original product
- There are obvious signs of wear (scratches, dirt, worn out parts etc.)
Here are some examples of returns that may be refused:
- The serial number on the returned product is different from the serial number that was originally shipped.
- The item has been damaged through mishandling (water damage, drop damage etc.)
Special order, sale and open-box items are not covered by our 365-day return policy. However they are usually covered by the manufacturers warranty.
Special order items are non-cancellable and non-returnable. The estimated shipping window is just an estimate, your item may ship sooner or later than the estimate.
Return shipping is paid by the customer.
Products with Batteries
15% restocking fee.
Returned products that have been damaged cannot be returned. Regular wear and tear is expected. Each return is inspected and tested.
Returns with missing accessories
20% restocking fee.
Bundled Item Return
All items from the bundle must be returned. If an item is missing, retail value for the item will be deducted.
Return of a purchase with a missing or damaged free item
Retail value of the missing/damaged gift items.
Return of more than 2 items in a 365-Day Period
25% restocking fee on each additional return.
Open-Box, Sale and Special Order
These items are final sale however the manufacturers warranty still applies
Return Policy Abuse
In order to provide a 365-day return policy, we need to take abuse seriously.
We monitor a buyers ratio of purchased to returned products. If it exceeds an internal threshold they will no longer be allowed to place orders with Headphones.com. This includes customers who spread returns across multiple accounts.
We made our return policy to help you find gear you feel great about for a long time. Most people use it exactly as intended. We don't want the handful of people who attempt to abuse our policy to ruin it for everyone else.
If you paid with a cryptocurrency, the returned amount will be equal to the USD equivalent of your payment on CoinGecko.com at the time the refund is processed. The return will be made in the currency of your original order.
After You've Made a Return
Each return is inspected at our warehouse. During busy times these inspections may take a few extra days.
Refund or Credit
We will notify you by email when your refund or credit has been processed. It may take a few business days for a refund to appear in your account. This is determined by your financial institution.
If you still have questions, please email firstname.lastname@example.org and an advisor will be happy to help.
One of the key things we pride ourselves on is our customer service and one of the most important aspects of our customer service is getting you your product on time! But not only do we want to get it to you on time, we want to make sure we are using a reliable courier so the experience for you is the best possible. That is why we ship all of our orders with UPS.
While couriers like USPS are tempting because of their low cost, we have found that they are not a good experience for our customers. Nobody wants their package to not be delivered and then have to spend an hour on hold with the local post office trying to get information. To that end, all of our packages are shipped signature required with UPS to make sure your package arrives in your hands safe and sound and if there are any issues, your time isn't wasted.
However, if you are looking to ship to PO Box or APO address, we can definitely accommodate your shipping needs!
How Much Does Shipping Cost?
Shipping in the US and Canada is free, no matter what (you do always have the choice to upgrade your shipping at checkout as well).
UPS Ground Shipping
All orders under $500 qualify for free UPS Ground shipping.
UPS 2nd Day Air Shipping
All orders between $500 - $999 get free UPS 2nd Day Air shipping.
UPS Next Day Air Shipping
All orders over $1000 qualify for free UPS Next Day Air shipping.
How Soon Will My Order Ship
We strive for every item we have on the website to be in stock and ready to ship the same day. So if your order is in stock and you place your order before 2pm PST, it will ship that same day.
Sometimes, we like to give our customers the opportunity to place orders on backordered items or pre-orders. In those situations, it will be clearly written on the page that the product is backordered or available for pre-order. When the item is back in stock, it will ship out with the UPS shipping methods above.
Questions About Shipping
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