No, we do not sell Beats by Dre.
We're just two brothers who love headphones and want to share that love with the world.
We think great sound is one of the few pleasures in life you can experience whenever you feel like it - as long as you have the right setup.
We want you to experience sound that completely blows you away. That means saying no to a brand that controls 25% of the headphone market and saying yes to companies who build incredible products.
Our business is built on 5 principles:
1. We will beat any advertised price by 2% (including Amazon)
2. We will provide fast shipping that is always free
3. We will curate the best products available
4. We will go to ridiculous lengths to make our customers happy
5. We will have the most well-designed store in the industry
To be an authorized dealer of the brands we carry, we must agree to a “Minimum Advertised Price” policy. This means there is a minimum price we can advertise for each product. We will always strive to have the lowest price we can, but if you find a lower price out there we will beat it by 2%. There are a few occasions when a deal is so good we can't match it. If that’s the case, we’ll let you know to buy it from our competitor.
Shipping is free on every product in the store. There are some accessory items that need to be bundled as “add-ons” to an order, but they will be obvious.
If a product gets bad reviews from our custmomers, we drop it.
We only offer products that are well-built, long lasting and offer an incredible price to value ratio.
We always wondered why our competitors carried so many horribly made products. It’s usually one of these reasons:
1. The product has a HUGE markup, so the store makes a lot of money selling it (think certain audio cable brands) OR
2. The product sells a ton because of great marketing (think Beats Headphones).
We decided to only sell products that customers consistently love. We want you to feel great about your purchase from us, not only today but years from now.
If you don’t love your purchase from headphones.com, you have 90 days to send it back for a full refund with the “90 Days of Incredible Sound Guarantee.”
We are committed to providing incredible service before, during, and after your purchase from us (in fact, even if you don’t purchase anything, we’re happy to help answer any questions).
You can reach us through email, phone or live chat and we promise to give you unbiased, and accurate information to help you make the best decision.
We continually invest in making our store the nicest looking, easiest to use audio store online. We want to make sure that shopping at headphones.com is a pleasure. If you have any suggestions that would improve your experience on our site send them to firstname.lastname@example.org if we use your suggestion, we’ll send you a $50 gift card towards anything in the store.
headphones.com is located in Portland Oregon at:
121 SW Salmon St., Suite 1100 97204